AgentNation

Privacy Policy

Last updated: February 5, 2025

1. Introduction

Welcome to AgentNation ("we," "our," or "us"). AgentNation is an AI Agent Platform-as-a-Service that enables users to create, deploy, and manage custom AI agents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at agentnation.in and related services.

By using AgentNation, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Email address
  • Name (optional)
  • Organization/company name (optional)
  • Password (stored securely using industry-standard hashing)

2.2 Usage Data

We automatically collect certain information when you use our platform:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and features used
  • API usage statistics and agent interaction logs
  • Error logs and performance data

2.3 Content and Data You Provide

To provide our services, we process:

  • Documents uploaded to knowledge bases
  • Agent configurations and system prompts
  • Conversation history with AI agents
  • Webhook configurations and API credentials (encrypted at rest)

2.4 Third-Party Integrations

When you connect third-party services (Google, Slack, GitHub, etc.), we collect:

  • OAuth access tokens and refresh tokens (encrypted)
  • Basic profile information from the connected service
  • Only the data necessary to perform the integration functions you authorize

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI agent platform
  • Authentication: To verify your identity and secure your account
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To understand usage patterns and improve our platform
  • Security: To detect, prevent, and address technical issues and abuse
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our platform (cloud hosting, analytics, etc.)
  • LLM Providers: Conversation data is sent to AI model providers (Anthropic, OpenAI, Google) to generate responses
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data transmitted over HTTPS/TLS encryption
  • Passwords hashed using bcrypt with salt
  • OAuth tokens and API credentials encrypted at rest using AES-256
  • Multi-tenant architecture with strict data isolation
  • Regular security audits and vulnerability assessments
  • Access controls and audit logging

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services:

  • Account Data: Retained until account deletion
  • Conversation History: Retained based on your workspace settings (default: 90 days)
  • Knowledge Base Content: Retained until you delete it
  • Logs and Analytics: Retained for up to 12 months
  • Backup Data: Retained for up to 30 days after deletion

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Export: Request your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@agentnation.in.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and security
  • Analytics Cookies: To understand how users interact with our platform
  • Preference Cookies: To remember your settings and preferences

You can control cookie preferences through your browser settings.

9. International Data Transfers

Our services are hosted on Microsoft Azure and may process data in various regions. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

10. Children's Privacy

AgentNation is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@agentnation.in
  • Website: https://agentnation.in